Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the Nu Image Detailing & Ceramic Coating website and any services provided by Nu Image Detailing & Ceramic Coating (“Company,” “we,” “our,” or “us”). By accessing our website or using our services, you agree to these Terms.

1. SMS Messaging Program

Nu Image Detailing & Ceramic Coating offers SMS communications to customers who voluntarily opt in through our website forms.

SMS messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Schedule changes or cancellations
  • Booking updates
  • Customer support responses
  • Service follow-ups
  • Promotional offers and marketing messages (only with separate consent)

Customers provide express consent by selecting an unchecked SMS consent checkbox before submitting a form.

2. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message.

After sending STOP, you will receive a confirmation message and will no longer receive SMS communications from us unless you opt in again through our website.

3. Support

For assistance with our messaging program:

Reply: HELP

Or contact us directly:

Phone: (757) 689-8091

Email: nuimagedetail.va@gmail.com

4. Message Frequency & Rates

Message frequency varies depending on your interaction with our business.

Message and data rates may apply according to your mobile carrier’s plan.

5. Carrier Liability

Mobile carriers are not responsible for delayed or undelivered text messages.

6. Eligibility

By using our services, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.

7. Privacy Policy

Your use of our SMS program and website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

8. Website Use

This website is owned and operated by Nu Image Detailing & Ceramic Coating.

You agree to use this website only for lawful purposes.

We reserve the right to modify these Terms at any time. Continued use of the website after updates constitutes acceptance of the revised Terms.

9. Appointments & Services

Appointments are subject to availability.

Customers are responsible for providing accurate vehicle information during booking.

Service times are estimates and may vary depending on the vehicle’s condition.

Pricing may change if additional services are requested or if the vehicle requires extra work beyond the original estimate.

10. Payments

Payment is due upon completion of services unless otherwise agreed.

We reserve the right to refuse service for unpaid balances.

11. Cancellation & Rescheduling

If you need to cancel or reschedule your appointment, please contact us as soon as possible.

Late cancellations or missed appointments may be subject to cancellation fees where permitted by law.

12. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, and branding, is the property of Nu Image Detailing & Ceramic Coating and is protected by applicable copyright and trademark laws.

No content may be copied, reproduced, or distributed without prior written permission.

13. Disclaimer

All services are provided “AS IS” without warranties except where expressly provided in writing.

While we use professional products and techniques, individual results may vary depending on the condition of the vehicle and normal environmental exposure.

14. Limitation of Liability

Nu Image Detailing & Ceramic Coating shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, services, or SMS communications.

Our maximum liability shall not exceed the amount paid for the service provided.

15. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or policies of those websites.

16. Termination

We reserve the right to suspend or terminate access to our website or services if these Terms are violated or if misuse of our services occurs.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of Virginia.

18. Contact Information

Nu Image Detailing & Ceramic Coating

Address
3169 Shipps Corner Rd, Suite 106
Virginia Beach, VA 23453

Phone
(757) 689-8091

Alternate Phone
(757) 567-3983

Email
nuimagedetail.va@gmail.com

By using our website or submitting your information, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

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